Cookie Policy
1. What are cookies?
Cookies are small text files that websites store on your device when you visit them. They are used to remember your preferences, enable essential features, analyse how the site is used, and in some cases to show you relevant advertising.
In addition to cookies, this website may use similar technologies such as tracking pixels, local storage (localStorage) and session storage (sessionStorage).
2. Applicable legal framework
European Union: This website complies with Regulation (EU) 2016/679 (GDPR) and the ePrivacy Directive (2002/58/EC). Any cookie that is not strictly necessary requires your prior, free, informed, specific and revocable consent.
Switzerland: This website complies with the new Federal Act on Data Protection (nFADP), in force since 1 September 2023. The nFADP requires transparency in the processing of personal data and recognises rights equivalent to those under the GDPR. Consent for non-essential cookies is equally mandatory under the transparency principle of the nFADP and the Telecommunications Act (TCA).
Under both frameworks, scrolling through the page, forced “accept all” clicks, or other implied consent mechanisms are not valid. Consent must be a clear affirmative act.
3. Cookies we use
We classify our cookies into five categories according to their purpose and the legal basis for processing:
Strictly necessary cookies.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| wordpress_logged_in_* | lowater.ch | Identifies logged-in WordPress users and maintains the session | 1 year |
| wordpress_sec_307f22* | lowater.ch | Security cookie for WordPress admin area authentication | 1 year |
| wp_woocommerce_ses* | lowater.ch | WooCommerce session identifier for the shopping cart | 1 year |
| woocommerce_cart_ha* | lowater.ch | Stores a hash of the cart contents to detect changes | Session |
| woocommerce_items_i* | lowater.ch | Indicates whether the cart contains items | Session |
| trx_addons_is_retina | lowater.ch | Detects if the user has a high-resolution (Retina) display for proper image rendering | Session |
| pll_language | lowater.ch | Stores the selected language for the Polylang multilingual plugin | 1 year |
| adp-popup-9110 | lowater.ch | Remembers if a popup has already been shown to the user | Session |
| tinvwl_wishlists_dat* | lowater.ch | Manages wishlist session data | Session |
Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| cookieyeyes-consent | CookieYes | Stores your cookie consent preferences so the banner is not shown on every visit | 1 year |
| machine_identifier | Stripe (.stripe.com) | Used by Stripe to identify the user’s device for fraud prevention and secure payments | 1 year |
| private_machine_iden* | Stripe (.stripe.com / .stripe.network) | A private device identifier used by Stripe for additional payment security | 1 year |
Payment & Third-Party Service Cookies
These cookies are set by Stripe, our payment processor, to enable secure online transactions and fraud detection. They are only activated when you proceed to checkout.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __stripe_mid | Stripe (lowater.ch) | Used by Stripe to detect fraudulent activity and process payments securely | 1 year |
| __stripe_sid | Stripe (lowater.ch) | Used by Stripe to manage the payment session | Session |
| __stripe_orig_props | Stripe (.stripe.com / .stripe.network) | Stores referrer and navigation data for Stripe’s fraud prevention system | 1 year |
| m | Stripe (.stripe.network) | Device fingerprinting cookie used by Stripe for fraud detection | 1 year |
4. Legal Basis
Under the GDPR and the Swiss revFADP, we rely on the following legal bases:
- Strictly Necessary cookies: Legitimate interest / contractual necessity — no consent required.
- Functional, Analytics and Payment cookies: Your explicit consent, obtained via our cookie consent banner (CookieYes) before any non-essential cookies are set.
You may withdraw your consent at any time by clicking the “Cookie Settings” link in the footer of our website.
5. How to Manage or Disable Cookies
In addition to our consent tool, you can control cookies through your browser settings:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
Please note that disabling certain cookies may affect the functionality of the website, including the ability to add items to your cart or complete a purchase.
6. Third-Party Services
We use Stripe for payment processing. Stripe may process personal data as an independent data controller under its own privacy policy. For more information, please visit stripe.com/privacy.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The date at the top of this page indicates when it was last revised.
Contact
CHE- 438.143.408
Avenue Charles-Ferdinand Ramuz 100
1009 Pully – Switzerland
Email: hello@lowater.ch
